Manufacturing Lead Time and Delivery
1How long does it take to manufacture my order?
All our products are made to order, with meticulous attention to detail. Standard manufacturing lead time for Classic Metal Prints and Classic Engraved Panels is typically 5 - 10 working days. For Aero Craft Printed Panels and Aero Craft Engraved Panels the lead time is typically between 7 - 14 working days. For custom or bespoke pieces, this may extend to 3–4 weeks, depending on the product and complexity.
2Do you keep items in stock for faster shipping?
As our products are crafted to order on demand, ensuring the highest quality and exclusivity we do not carry stock. While we occasionally hold limited stock of certain products, made-to-order production is our standard approach.
3Do you deliver internationally?
We currently offer delivery across the UK mainland as standard. For international delivery, we are happy to arrange a tailored shipping option. Please contact us for a personalised quote before placing your order.
4How long does delivery take after my order is shipped?
UK mainland deliveries usually take 2–3 working days once dispatched. For international orders, delivery can take 5–10 working days, depending on location and customs processing.
5How will I know when my order is ready to ship?
You’ll receive an email notification as soon as your order is completed and ready for dispatch, along with tracking details so you can follow your delivery.
6What happens if my order is delayed?
We will contact you immediately if there is any unexpected delay in production or delivery, and we’ll work to resolve the issue as quickly as possible.